Managing Tourism at World Heritage Sites: a Practical Manual for World Heritage Site Managers

Introduction

• The World Heritage Convention
• The Tourism Industry: Implications for Managers
• Tourism Impacts and Problems
• Involving Stakeholders: The Benefits and Challenges of Public Participation
• Setting Policy Goals and Management Objectives
• Carrying Capacity and Related Planning Issues
• Strategies and Solutions to Tourism Management Problems
• Promoting a Site

Appendix 1: Tourist Surveys: Techniques and Samples
Appendix 2: International Cultural Tourism Charter
Appendix 3: Guidebook, Magazine and Newspaper Publishers
Acknowlegements

Translations

• French
• Spanish
• Vietnamese