According to World Heritage in the face of COVID-19 (2021), World Heritage sites experienced a 66% drop in visitation and a 52% decline in ticket sales in 2020 as a result of COVID-19. In collaboration with the Advisory Bodies to the 1972 World Heritage Committee in the framework of the UNESCO Task Force on Culture, Tourism and COVID-19, UNESCO is now working on gathering more in-depth data to analyse the mid and long-term impacts of the crisis on sustainable tourism management at World Heritage properties.

The World Heritage and Sustainable Tourism Recovery Survey is open until 5 October and is aimed at World Heritage site managers and staff responsible for tourism management. The results will help shape UNESCO’s World Heritage and sustainable tourism policies and recovery strategies going forward.

The survey aims to:

  • assess recovery preparedness
  • identify priority needs for capacity building and training
  • measure the contribution of tourism to World Heritage revenues
  • assess visitation trends
  • collect information on innovations and advances in visitor management in response to the crisis.

The survey is part of an ongoing process to monitor the impacts of the crisis on sustainable tourism at World Heritage properties. The survey is available here in English and French For more information, please contact wh-tourism@unesco.org