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Enhancing Our Heritage Toolkit 2.0

The Enhancing Our Heritage Toolkit 2.0 (EoH 2.0) provides a globally tested self-assessment methodology to support World Heritage managers and actors to evaluate management effectiveness in a World Heritage property or other heritage place. A management effectiveness assessment is the evaluation of how well a World Heritage property is being managed: primarily on the extent to which the heritage values of the property are being maintained and management objectives are being achieved. The Toolkit supports site managers in identifying ways to improve conservation practices, management processes and resource allocation, particularly if used before reviewing or updating management plans.

The 12 tools making up the toolkit offer simple and user-friendly methodologies that can be used collectively or separately to assess all key components of a management system. The results offer a base to improve conservation practices, management processes and resource allocation. Starting from the assessment of how well values and attributes are understood, the EoH 2.0 toolkit can be adapted and modified to analyze existing governance arrangements and management processes and monitor results that are (or are not) delivered. To facilitate the application on the ground, each tool is accompanied by a thorough description of how it can be used and a set of reflection questions.

The first version of the Enhancing our Heritage Toolkit, published in 2008, was inspired by various management effectiveness methodologies developed since the 1980s, such as the “Framework for Assessing the Management Effectiveness of Protected Areas” of the IUCN World Commission on Protected Areas. Designed primarily for natural World Heritage properties, its potential use for cultural properties was acknowledged from the outset, and this adaptability has been further expanded and reinforced in the present revised edition as confirmed by ICOMOS through the work done under the Connecting Practice project in 2016-2017.

EoH 2.0 is the result of efforts to design a management effectiveness toolkit widely applicable to all World Heritage properties and other heritage places. It offers an adaptable framework that can be applied to the specific needs of each heritage place, remains linked to many other tools and methodologies, and reflects the latest developments of the World Heritage system and the global field of heritage conservation.

The Tool is the result of several years of joint collaboration, consultation and analysis between the three Advisory Bodies and UNESCO coordinated by the World Heritage Leadership programme with the generous support of the Swiss Federal Office for the Environment.


The titles in this series are produced as PDF online documents which can be downloaded free of charge.
Free/non-profit use/reproduction of this manual is encouraged, always quoting the original source.

The World Heritage Resource Manual Series

Since the World Heritage Convention was adopted in 1972, the World Heritage List has continually evolved and is growing steadily. With this growth, a critical need has emerged for guidance for States Parties on the implementation of the Convention. Various expert meetings and results of the periodic reporting process have identified the need for more focused training and capacity development in specific areas where States Parties and World Heritage site managers require greater support. The development of this series of World Heritage Resource Manuals is a response to this need.

The publication of the series is a joint undertaking by the three Advisory Bodies of the World Heritage Convention (ICCROM, ICOMOS and IUCN ) and the UNESCO World Heritage Centre as the Secretariat of the Convention.